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jspencern

Sep 22, 20231 min read

Chat CPT knows Call Centers!

70

jspencern

Jan 18, 20203 min read

Intelligent Coaching

260

jspencern

Jan 18, 20204 min read

The Supervisor Coaching Gap

220

jspencern

Jan 18, 20203 min read

Is agent attrition killing your performance and profit? Fix your Supervisor coaching!

180

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